Technology and innovation are critical in supporting the Chancellor's Office, districts and individual colleges to strengthen the student experience and ensure equitable outcomes.
Information Security, Technology and Innovation (ISTI) ensures the California Community Colleges have the technology, digital infrastructure and data to power transformational change to make sure our institutions truly work for all students regardless of region, race, ethnicity, class and gender. To improve their outcomes, we oversee data governance, information security and enterprise architecture, and we support the following:
  • ListServ Services

    Listservs provide a method for the distribution of time-sensitive information to individuals holding specific positions within the California Community Colleges.

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  • Education Technology

    Serve as the information technology backbone for the California Community Colleges and deliver technology-focused solutions to optimize student success at colleges and districts.

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  • Participatory Governance

    Convene and manage statewide working groups to guide the deployment, planning and growth of IT infrastructure and metrics development.

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  • Reimagine Apply

    The Chancellor’s Office, in partnership with Higher Digital, is advancing the development of a new student-centered application process and supporting system architecture for our prospective and returning students.

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  • Data Governance Advisory Workgroup (DGAW)

    The Data Governance Advisory Workgroup provides ongoing advice, counsel, and feedback to the Chancellor’s Office on community colleges’ information technology and data governance policy and operations.

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  • Common Cloud Data Platform

    The Common Cloud Data Platform demonstration project seeks to address a key data shortcoming among California community colleges.

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Meet Our Team

  • Craig Hayward

    Craig Hayward

    Vice Chancellor of AI Strategy and Digital Transformation

    Craig Hayward is a strategic advisor to the Chancellor, providing expertise on research and data design. His focus is on reimagining and expanding critical statewide data and research infrastructure. Hayward also leads statewide professional development to strengthen data visualization, evidence-based design and high-impact strategies to advance student access and success with equity.

     

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Team Member Role Email Address
Melissa Sakoonphong Dean of Strategic Initiatives MSakoonphong@CCCCO.edu
Jory Hadsell Executive in Residence JHadsell@CCCCO.edu
Ernest Shih Information Manager II EShih@cccco.edu