Technology and innovation are critical in supporting the Chancellor's Office, districts and individual colleges to strengthen the student experience and ensure equitable outcomes.
Information Security, Technology and Innovation (ISTI) ensures the California Community Colleges have the technology, digital infrastructure and data to power transformational change to make sure our institutions truly work for all students regardless of region, race, ethnicity, class and gender. To improve their outcomes, we oversee data governance, information security and enterprise architecture, and we support the following:

  • Information Technology Services
    Support applications and networks that the Chancellor’s Office uses to support the system’s 73 district offices, 116 colleges and the general public use.

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  • Management Information Systems
    Collect and manage data that provides accountability for the functioning of the California Community Colleges to state and federal governing bodies that drive funding.

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  • Education Technology
    Serve as the information technology backbone for the California Community Colleges and deliver technology-focused solutions to optimize student success at colleges and districts.

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  • Research and Data Analytics
    Conduct and facilitate research and analysis in support of evidence-based decision-making and continuous improvement systemwide.

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  • Participatory Governance
    Convene and manage statewide working groups to guide the deployment, planning and growth of IT infrastructure and metrics development.

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  • Reimagine Apply
    The Chancellor’s Office, in partnership with Accenture, has initiated the reimagining and development of a new student-centered application process and supporting system architecture for our prospective and returning students.

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  • Statewide Common Technology Platform Project
    The Statewide Common Technology Platform Project  seeks to understand and potentially address the vast inefficiencies and vulnerabilities in data and operations because of outdated and/or disconnected enterprise resource planning (ERP) and supporting ancillary systems. 

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Meet Our Team

  • Ernest Shih

    Ernest Shih

    Vice Chancellor of Information Security, Technology and Innovation

    Ernest has more than 15 years of experience working within the state government, where he has been instrumental in leading several large-scale technology initiatives. Throughout his tenure, he has inspired countless students and stayed at the forefront of technological advancements.

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