Technology and innovation are critical in supporting the Chancellor's Office, districts and individual colleges to strengthen the student experience and ensure equitable outcomes.
Information Security, Technology and Innovation (ISTI) ensures the California Community Colleges have the technology, digital infrastructure and data to power transformational change to make sure our institutions truly work for all students regardless of region, race, ethnicity, class and gender. To improve their outcomes, we oversee data governance, information security and enterprise architecture, and we support the following:

  • ListServ Services
    Listservs provide a method for the distribution of time-sensitive information to individuals holding specific positions within the California Community Colleges.

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  • Education Technology
    Serve as the information technology backbone for the California Community Colleges and deliver technology-focused solutions to optimize student success at colleges and districts.

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  • Participatory Governance
    Convene and manage statewide working groups to guide the deployment, planning and growth of IT infrastructure and metrics development.

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  • Reimagine Apply
    The Chancellor’s Office, in partnership with Higher Digital, is advancing the development of a new student-centered application process and supporting system architecture for our prospective and returning students.

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  • Data Governance Advisory Workgroup (DGAW)
    The Data Governance Advisory Workgroup provides ongoing advice, counsel, and feedback to the Chancellor’s Office on community colleges’ information technology and data governance policy and operations.

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  • Common Cloud Data Platform
    The Common Cloud Data Platform demonstration project seeks to address a key data shortcoming among California community colleges.

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  • Memos

    Information Security Technology and Innovation (ISTI) memos provide guidance and updates on digital systems, data governance, cybersecurity, and AI initiatives to support effective operations, student services, and institutional innovation.

    This memo provides guidance to support the development of AI literacy across all roles within the California Community Colleges.

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Meet Our Team

  • Craig Hayward

    Craig Hayward

    Vice Chancellor of AI Strategy and Digital Transformation

    Craig Hayward is a strategic advisor to the Chancellor, providing expertise on research and data design. His focus is on reimagining and expanding critical statewide data and research infrastructure. Hayward also leads statewide professional development to strengthen data visualization, evidence-based design and high-impact strategies to advance student access and success with equity.

     

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  • Jory Hadsell

    Jory Hadsell

    Executive in Residence, Strategic Technology Initiatives

    Jory Hadsell provides executive leadership for statewide technology, artificial intelligence, and digital transformation initiatives for the California Community Colleges. He co-leads the system’s digital strategy, aligning infrastructure modernization, systems integration, cybersecurity, and responsible AI integration to advance student access, institutional effectiveness, and the goals of Vision 2030.

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Team Member Role Email Address
Melissa Sakoonphong Dean of Strategic Initiatives MSakoonphong@CCCCO.edu
Ernest Shih Information Manager II EShih@cccco.edu
Bryan Marotte Information Technology Manager I BMarotte@CCCCO.edu
Todd Hoig Information Technology Manager I THoig@CCCCO.edu